Gagan Mohindra MP has been in discussions with Thames Water about the burst sewer near Maple Lodge Nature Reserve this week.
Despite Thames Water's extensive flow management plan that they put in place on Monday (including 43 tankers across 17 tankering points, and 7 pumps), heavy rainfall prevented those on sites from fully controlling flows through West Hyde sewage pumping station and had to abort the repair.
Thames Water acknowledges that two lakes are being impacted. Special equipment has been in place since Friday to prevent further flooding.
Thames Water have advised that they need to fit an additional 1.7km pipe and maintain tanker levels at 25 a day in order to carry out the pipe repair and manage flows. It is expected to take multiple days for the new pipe to be delivered and complete the preparation activities. Once this has been done, the repair can take place early next week.
Thames Water have apologised for the situation and have assured Gagan that they are working alongside the Environment Agency to fix the issue as quickly as possible.
If you need to report an urgent issue, please contact the Thames Water customer centre on 0800 316 9800, or via their social channels: @thameswater
